Privacy Policy - Prime Robotics

At Prime Robotics ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primerobotics.ng and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Data: Name, email address, phone number, payment information when you register for courses or services.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Student Data: For enrolled students, we collect educational records, progress data, and project submissions.
Cookies: We use cookies and similar tracking technologies to track activity on our website.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features
To provide customer support
To gather analysis for improving our services
To monitor usage of our services
To detect, prevent, and address technical issues

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data, including:

SSL encryption for data transmission
Regular security audits
Access controls to personal data
Secure storage systems

4. Data Retention

We retain personal data only for as long as necessary:

Student records: 5 years after last activity
Website analytics: 26 months
Contact form submissions: 2 years

5. Your Data Protection Rights

Under Nigerian Data Protection Regulation (NDPR), you have rights including:

Access: Request copies of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing
Objection: Object to our processing of your data
Portability: Request transfer of data to another organization

6. Third-Party Services

We may employ third-party companies for:

Payment processing (Paystack, Flutterwave)
Website analytics (Google Analytics)
Email services (Mailchimp)

These third parties have access only to perform these tasks and are obligated not to disclose or use it for other purposes.

7. Children's Privacy

Our services are intended for students aged 10 and above. For students under 18, we require parental consent for data collection and processing.

8. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

For questions about this Privacy Policy, contact our Data Protection Officer:

Prime Robotics
2b Agbani Rd, Enugu
Email: info@primerobotics.com.ng
Phone: +234 803 510 5085